Web.com Group builds its brand by putting customers and employees first

Web.com Group builds its brand by putting customers and employees first

You don’t get to be a leading web technology company serving millions of customers worldwide without knowing a little something about how people work.

At Web.com Group, it’s about respect, teamwork and drive. Web’s team gives customers a competitive edge, whether they’re creating eye-catching web designs, building effective online marketing tools or helping generate customer leads.

“What unites us across the company and around the globe is a shared set of values and a unified vision focused on the individual customer,” says Web.com Group CEO and President Sharon Rowlands. “We work to fulfill the diverse online needs of real people because that’s how you guarantee success in a connected world.” 

As one of the longest-running tech companies in the business, Web has been involved with the Internet in almost every phase – from dial-up to 5G. Through its portfolio of complementary brands – Web.com, Network Solutions, Register.com, Sitebeat, Crazy Domains, Vodien and others – it helps customers build their online presence with superb solutions and service. 

Since Rowlands became the company’s chief executive in 2019, she’s helped these brands lay the groundwork for continued growth and leadership. Recent strategic acquisitions in the Asia-Pacific region, including Dreamscape Networks, have spread Web’s reach in both the Southeast Asian and Australian markets. 

Just as Web’s focus on the customer drives its business model, its commitment to its employees – more than 200 business consultants, customer service specialists, web designers and copywriters in three Ontario and Nova Scotia offices – fulfills its corporate promise. “We strive to hire, develop and retain talented people who represent our diverse customer base,” Rowlands says.

Recently, Web expanded its footprint in Halifax, where a diverse workforce enjoys open and bright spaces, flexible hours and lucrative commission structures with uncapped potential. “It’s simple,” says Rowlands. “We create a culture of competitiveness, collaboration and teamwork by focusing on our two biggest resources: our employees and our customers.” •

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