President and Designer, Turbine Clothing Company (Falmouth, N.S.)
“It’s important for me to be present at all levels of my company”
Designing Bespoke Leadership Turbine’s owner pursues a hands-on leadership style in which she collaborates with her team in many facets of the daily business. In the span of a week, she says, “I may go from media interviews to working with my production team cutting, sewing, and processing new garments, to joining retail employees on the sales floor of one of my stores.”
Fabric of Growth Drader-Murphy, who currently has 11 mentees, is a big advocate of peer mentoring as the “most potent resource for avoiding pitfalls in business.” She also believes in the power of travel as a business tool, saying it both inspires her work and provides valuable insight into the worldwide fashion industry.
President, Source Atlantic Ltd./Petro Service Ltd.
(Saint John, N.B.)
“If leaders do not operate with integrity, they will soon lose credibility”
Leading with Intent For Drummond, leadership is like a functioning supply chain. It has to do with passion and belief, imagination, integrity, the ability to make decisions, and communication. “The challenge in becoming a learning organization,” he says, “is in overcoming traditional, cultural views on the importance of, and how to train a team.” The result of doing so? On-time delivery improvements from 84 to 93 per cent over the previous year.
Delivering the Future Drummond’s five-year targets are as clear as is his current focus. He’s determined to increase annual revenues at Source Atlantic from $130 million to $220 million, and those at Petro Service from $36 million to $70 million.
President & CEO, Scotsburn Ice Cream Company
“With empowerment comes the accountability to achieve agreed upon results”
The Active Listener Ettinger says the most important skill a leader can possess is “active listening”. He notes, “most people have great ideas and the best solutions are usually in their minds, but they often need to be encouraged and supported to move the ideas into real action. We need to listen actively.”
Taste for Innovation For his part, Ettinger has listened. He says Scotsburn was the first ice cream company in Canada to invest in new extruded production capabilities. This technology now enables it to put confections or fruit into novelty bars. In 2013, the co-operative invested $11 million in a robotic production line at its Truro facility, proving only, perhaps, that success is indeed sweet.
& David Grebenc
Co-CEOs/Co-Owners, Innovatia Inc.
(Saint John, N.B.)
“It’s about building, improving, growing, and watching people shine”
Geek is Chic Fairweather and Grebenc are also big believers in the power of education to improve conditions in the Atlantic region. Roxanne insists literacy is a cornerstone for building and sustaining social and economic fabrics. Grebenc adds: “We focus our charitable contributions on early childhood literacy and youth at risk.”
The Customer Maniacs For all their good community works Fairweather and Grebenc see only congruence between their social attitudes and business success. Says Grebenc: “Our goal is to double our company size in the next five years. My business partner and I are absolutely committed to customer excellence. In fact, she has a phrase; she refers to us as ‘customer maniacs’.”
President & CEO, Partner Seafood, Inc.; Entrepôt Froid Xtreme Cold Storage Ltd.; Farrah Holdings, Inc.
“Devotion, accountability; there are no jobs too dirty for the leader to do”
Appetite for Growth Farrah, whose companies now earn annual revenues of between $20 and $50 million (and whose growth rate over the past three years exceeds 300 per cent), is clear about his ambitions: “You cannot simply look at what your competitors are doing and mimic their ideas; you have to innovate and make it better.”
Local Means Global Says Farrah: “Our motto states, ‘a local company with global reach’.” What that means, over the next five years, is developing and diversifying his Partner Seafood operations around the world and transforming his boutique cold-storage technology into a multi-purpose model for other locations in North America.