For any successful business, customer care and service begin and end with its employees. The challenges brought about by the COVID-19 pandemic might strain any workforce to the breaking point, but not the employees of Killam Apartment REIT. According to Colleen McCarville, Vice President Human …
Serving a population of about 376,000 with high quality water, wastewater and stormwater services, while managing $1.4 billion in assets, is complex at the best of times. And these are not the best of times. Fortunately, Halifax Water’s 500 highly skilled and motivated people are …
If you’ve come here looking for rosy-eyed Pollyannia, you’ve come to the wrong place. Can you believe I once said 2020 couldn’t be any more challenging than 2019? Cue the karmic ‘hold my beer’. As someone said to me and my co-owner, Tonia Sheridan, a …
Technology has been a pandemic savior for many businesses. Automation, in particular, is both taking care of work that humans can’t physically do right now—for example, product picking in busy warehouses where social distancing is difficult—and handling routine tasks so that limited human resources can …
Let’s start at the finish: business can’t do business at a digital distance forever. And probably not for much longer. We can go cashless, shop online, automate customer service and populate warehouses with robots. We can make phone calls, send emails, type texts and video …
Ssimilar to any business spanning four decades, Major Drilling has weathered its share of storms. The recent challenges brought on by COVID-19 however, were unprecedented and unlike any that have been navigated before. Following the virus outbreak early this year, the health and well-being of …
Amid the global impacts of COVID-19, the Port of Argentia is maintaining regular vessel traffic, handling a wide range of cargo supporting various projects within the province. Says Acting CEO Ray Greene: “We’re pleased that despite these challenging times, our Port remains an active calling …
The nearly instantaneous economic recession triggered by the COVID-19 shutdown has wreaked havoc on businesses large and small. Our very way of life was suddenly shaken at its core. On the basis of sweeping proclamations about “the end of commuting,” “the demise of retail,” and …
Sascha Boulet-Devost, Founder, PhysioFirst and Capture Therapeutics Decisions made by leaders and companies reflect their real values. When things get tough, where does the money, time and energy get spent? That’s the stuff leadership is made of. Sascha Boulet-Devost started PhysioFirst and now Capture Therapeutics …
COVID-19 has left a lasting impact on the business community throughout Atlantic Canada. To help businesses on the ground in St. John’s, NL, the St. John’s Board of Trade has partnered with several local organizations to develop and launch an economic recovery program, entitled Main …
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